Heated gloves FAQ

Flexible carbon-fibre heat loops run across the back of the hand and along every finger to the tip. A rechargeable battery in each cuff powers them.

Read more: How HeatGrip works

You should feel warmth in about 8 seconds after switching on. How warm it feels can depend on the weather, fit and setting.

Three: low, medium and high. One button on the back of the hand switches between them.

Yes. The heat loops run along every finger to the tip, which is where ordinary gloves usually fall short. In our thermal test the fingertips measured 32.7°C in HeatGrip against 14.2°C in a wool glove.

Yes. The low setting gives gentle warmth if your hands get cold at home, for example while reading or working at a desk.

Hand warmers warm one spot and are often single-use. Heated gloves spread warmth along the fingers and are rechargeable.

Read more: Heated gloves vs hand warmers

It depends on the setting: low lasts longest and high gives the most heat. Each pair comes with two rechargeable batteries, one per cuff. Ask us if you need exact running times for a long day out.

Take the batteries out of the zipped cuff pockets and charge them with the included USB cable, using any USB plug or laptop.

One pair of HeatGrip heated gloves, two rechargeable batteries and a USB charging cable.

Yes. Without batteries they work as ordinary insulated winter gloves; they just won't heat.

Please contact us and we'll let you know what's available.

Read more: Contact us

With good care, such as charging properly and removing batteries before washing, heated gloves can last several winters.

Read more: How long heated gloves last

Rechargeable batteries usually have to go in hand luggage, not in the hold. Rules differ between airlines, so check with yours before you fly.

One size fits most adult hands with a palm width of 18 to 24 cm. The Velcro cuff adjusts at the wrist for a snug fit. If they don't fit, our 90-day money-back guarantee covers you.

Most adult women's hands fall within the 18–24 cm palm range. Measure around your palm below the knuckles to check.

Read more: Heated gloves for women

They fit palms up to 24 cm. If your hands are larger, measure first, and remember you can return them within 90 days.

Read more: Heated gloves for men

Yes. The thumb and index fingertips work with touchscreens, so you can use your phone without taking them off. Response can vary by device.

They're a normal winter-glove thickness, so you can still hold a lead, a handlebar or a cup of tea.

The outer shell is water-resistant, so showers and drizzle are fine. They're not waterproof, so don't submerge them.

Yes, by hand. Remove both batteries first, hand-wash gently in lukewarm water and let them air-dry fully before putting the batteries back.

No. Hand-wash only and air-dry, with the batteries removed.

They suit cold, dry days on the slopes. As they're water-resistant rather than waterproof, avoid soaking them in wet snow.

Read more: Heated ski gloves

Many riders use heated gloves for cold rides. Check you can grip and work the controls safely before riding.

Read more: Heated motorcycle gloves

Used as directed, yes. Start on low, don't sleep in them and stop if anything feels too hot. HeatGrip is not a medical device or PPE.

Read more: Are heated gloves safe?

Many people with cold hands and Raynaud's use heated gloves to keep their fingers warm outdoors. HeatGrip is not a medical device, so please follow your GP's advice.

Read more: Heated gloves for Raynaud's

There's a single large button on the back of the hand that is easy to press, even with stiff fingers or while wearing the gloves.

Read more: Heated gloves for arthritis

They can be a good choice for older people with cold hands: one button, three settings and an adjustable cuff. People with reduced feeling in their hands should check with their GP first.

Read more: Heated gloves for elderly people

No. Switch them off and take them off before sleeping.

They're a practical present for anyone who's always cold: dog walkers, gardeners, commuters and grandparents.

Read more: Gifts for people who are always cold

Two pairs (£159, £79.50 each) is our most popular: one to keep and one to give. Three pairs (£219, £73 each) suits families.

Yes. Our 90-day money-back guarantee applies to gifts too.

Read more: Returns

Yes. Enter their name and UK address as the delivery address at checkout.

We dispatch within 24 hours on working days. Tracked UK delivery usually takes 2 to 5 working days.

Read more: Shipping

Not at the moment. We deliver to UK addresses only.

Send them back within 90 days for a full refund, for any reason. The return label is on us.

Read more: Returns

You'll receive a tracking link by email once your order is dispatched.

An optional £4.95 add-on at checkout. It's never pre-selected, so you only pay if you choose it.

One pair is £89, two pairs £159 (£79.50 each) and three pairs £219 (£73 each).

Checkout is handled securely by Shopify. Card, PayPal, Apple Pay, Google Pay and Shop Pay options are shown at checkout.

We're a UK-focused store with secure Shopify checkout, tracked delivery and a 90-day money-back guarantee.

Read more: Is HeatGrip legit?

Use our contact page and we'll get back to you as soon as we can.

Read more: Contact us